Syncing with Jira Not Working
I obtained a free trial and was able to successfully connect to my Jira instance and select a project to be used for syncing.
Unfortunately, I cannot sync with the project because Carboardit returns the following error:
key not found: ""
Can you please assist me with this as I am unable to use the one component that would make Cardboardit beneficial in my current workflow.
Thank you.
Hi,
That error is caused b/c story points in your JIRA project are not configured correctly. Check out the video here on the right to see how this can be done – cardboardit.com/#jira
Please let me know if you still have trouble syncing.
Austin