From:
Sent: 28 November 2013 16:19
To: 'support@cardboard.com'
Subject: FW: Transferring data from CardMapping to CardBoard doesn't seem to work... Please help.

Trying again having removed the image which might be why your servers are bouncing my email…

The image showed the map after an import and showed that all the text was back to front so unless you were looking at the screen over your shoulder through a mirror or were comfortable reading text backwards the map is unusable.

From:
Sent: 28 November 2013 16:04
To: 'support@cardboard.com'
Subject: Transferring data from CardMapping to CardBoard doesn't seem to work... Please help.

Hi,

We have been using CardMapping.com for some time and are now looking to migrate to CardBoard. On the CardMapping site there is this statement:

• Can I transfer my data?
Yes! To transfer your maps to the new system, please export them via the CSV export plugin, and import those maps into Cardboard.

So far we’ve had to delete any extra columns we had added in CardMapping. Then we had to remove the ID column then change the name column to Description and when it finally imported, it’s imported it as per the image below.

Any ideas for how we can transfer our data so that we can actually use it in CardBoard would be gratefully received.

Thanks